Refund policy

We want you to love what you ordered. If something's not right, we're here to help.

Return Window
You can request a return within 30 days of delivery.

Eligibility
Items must be unused, in original packaging, and in the same condition you received them, to qualify for a return.

How to Start a Return
Message us through the chat on our site with your order number and reason for return. We'll guide you through the next steps.

Refunds
Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are processed to your original payment method within [X] business days. For COD orders, refunds are issued via [bank transfer/UPI — specify].

Non-Returnable Items
[Add any exceptions — e.g. "Personal care items, opened cosmetics" if applicable to your catalog]

Damaged or Wrong Item Received?
Contact us within 48 hours of delivery with photos, and we'll arrange a replacement or refund at no extra cost.